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Congrats on the upcoming purchase! Since the new Cooper EV is still pretty new, long-term common issues are still emerging and we usually observe them in forums and reviews.There are early software glitches with the infotainment system, like occasional freezes or connectivity hiccups. And then...

have you replaced your pads recently? If those tips didn't do the trick, it's probably time for new ones.

I agree with them. If your car's still under warranty, taking it to the dealer is absolutely the safest bet. Seriously, I wouldn't recommend taking it anywhere else you could risk voiding your warranty, and that would be a nightmare.